From Boots on the Ground to Bytes in Cyberspace: A Toolkit providing Comprehensive Guidance on the use of Technologies by Private Security Companies

This toolkit provides a comprehensive guide for Private Security Companies (PSCs) on navigating the complex landscape of Information and Communication Technologies (ICTs) and their impact on human rights. The toolkit is designed for a wide range of PSC stakeholders, including security professionals, management, human rights officers, compliance teams, technology teams, and government and civil society groups.

It consists of 12 interconnected but independent tools, each addressing a specific aspect of ICT use in the private security industry.

• Tool 1: Human Rights Challenges Posed by ICTs in Private Security Companies – This tool explores the human rights challenges that arise from the use of ICTs by PSCs.
• Tool 2: Responsible Data Collection Practices – This tool provides guidance on implementing responsible and ethical data collection practices.
• Tool 3: Best Practices for Data Storage – This tool explores the best practices for data storage to ensure security, accessibility, and responsible information handling.
• Tool 4: Best Practices for Data Security – This tool guides the establishment and maintenance of data security practices for PSCs.
• Tool 5: Best Practices for Data Destruction – This tool explores strategies for the secure and irreversible elimination of data when it is no longer needed.
• Tool 6: Surveillance and Monitoring – This tool provides guidance on responsible surveillance and monitoring practices, balancing security needs with respect for human rights.
• Tool 7: The Challenge of Algorithmic Bias in Private Security – This tool offers guidance on how to identify, mitigate, and prevent algorithmic bias and discrimination in AI-driven security operations.
• Tool 8: Emerging Technologies and Future Trends in Private Security – This tool helps with the assessment and adoption of emerging technologies in a responsible and ethical manner.
• Tool 9: Accountability and Transparency – This tool focuses on implementing accountability and transparency measures that balance security operations with ethical considerations and stakeholder trust.
• Tool 10: Freedom of Expression – This tool offers guidance on how PSCs can respect and promote freedom of expression and information.
• Tool 11: Labor Rights in the Digital Age – This tool provides guidance on implementing robust measures that balance security operations with respect for worker’s rights and digital labor practices.
• Tool 12: Right to Remedy and Effective Grievance Mechanisms – This tool provides guidance on establishing and maintaining effective remedy and grievance mechanisms.